Lets Keep this simple !!!

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Who are we ?

What can we do for you, and how do we start? 

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We start by listening to you and explicitly understanding your frustrations and needs, this is usually a call and followed up by a site walkthrough.- typically 2 to 3 hrs depending on the location.

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We typically perform site visits to document EVERYTHING, This site visit is for gathering information and documentation that will be eventually be printed copied and filed electronically on an encrypted thumbdrive, as this is a critical step in our long lasting trusted relationship with our clients..This collected data will provide you and us with  the visibility that you as the owner and us as your MSP need..

 

Why ?

 

For you to never be in the dark again when there is a need for an upgrade , this reference material is priceless!!!! The rationale will be available based on the data.

 

  It will help us help you when it comes time  agree on an need for an upgrade etc...and there is NO MORE guesswork ,so you can finally see how everythiung connects and works.. 

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We evaluate your current locations and generate and deliver a precise Visio diagram of your current enviornrmt that will identify and visually represent the all the technology, how it connects , interacts , how it is laid out and all the supporting ip address that will help us understand exactaly what to do in  

 

You will se how important this type of information is and how critical it is needed in the event of a problem,   But our goaul is to undertsand the needs and provide you with a proactive enviornment  that dramatically reduces any reactive  senerios.....We typically leveredge the manufacturer SUpport agreements 

 

 

 

 

 

 

 

MonicNet Technology Solutions MSP - 

 

We are a Technology service partner/provider . We focus on identifying your needs, documenting your environment and delivering a Proactive support model that eliminates the need for a Costly reactive (Break Fix ) model.

 

  The SLA model is now recognized as  90% standard across the board only WE ARE  a lot less expensive then most competators due to our framework that caters to smaller business.

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Our Support packages and clients Include : Staffing Agencies, Lawyers,Restaurants, Schools, Dental/Doctor Offices, Home Offices, Accounting Firms, Graphic agencies, Retail stores, and S&R .

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In the IT world an MSP refers to an IT Support company that coordinates and runs (manages) all or part of a business’ IT systems and networks. Managed Service Providers remotely manage the company’s systems and IT assets at their customers’ premises or at a data center, which is normally operated by a third party. The variety of services MSPs provide can range from the monitoring of your IT network to being responsible for all repairs, updates and patches, as well as providing new software, hardware, infrastructure, cloud services, and staff resources.

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The "SLA" Service Level Agreement between the MSP and the company will clarify the diverse services included, which generally are offered at a flat fee per month. Working with an MSP is completely different than utilizing only dedicated staff onsite or to using a pay by the hour IT company for sporadic assistance. This IT Support model is often referred to as “break-fix,” as the business only contacts the IT company when problems arise or things break. This approach is generally penny-wise, but pound foolish–many costly issues can be avoided with proactive monitoring and prompt resolution as opposed to waiting and reacting to a problem once it arises or is deeply entrenched in your network.

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In general the MSP provides outsourced IT services for companies in an effort to make their IT more effective and efficient, so that companies can focus their efforts on their core operations. MSPs also serve as important partners to their clients as they enable them to reap the benefits of the latest technology without researching it and purchasing it themselves. In addition, companies can utilize the expertise of their MSP to better strategize the most effective use of IT to meet their business objectives.

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What are some of the important benefits gained through using MonicNet Solutions  MSP?

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More Efficient, Reliable, and Scalable IT Operations

 

As an IT Managed Service Provider we can provide your company with a wide variety of IT options that are also scalable to meet growth-related needs. In short, we can recommend and implement the specific IT services your company will need currently and in the future.

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We also offer extended Help Desk service, improving the reliability of your company’s IT operations. Employees will see a dramatic improvement in IT ticket resolution compared to waiting for help from overburdened in-house tech resources.

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An important service that MSPs provide to improve IT operations is called Performance Monitoring. Through the use of a high-end firewall, agents, and other tools an MSP will proactively manage and oversee your IT network’s performance. The MSP will know when your IT performance is being adversely affected or will be impacted in the near future with detrimental results. For example, an MSP will know immediately when your internet is operating slowly or is down and will quickly take the necessary steps to resolve the situation to minimize any disruption to your activities.

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Significant IT Cost Savings and Improved IT Inventory Management/Budgeting

Importantly, with the reduction of IT infrastructure and maintenance costs and the cutting or reduction of dedicated employee resources for IT, an MSP often provides substantial IT cost savings in both the short and long run. With the use of an IT MSP that offers flat fee plans, your company can more easily get a handle on its overall IT inventory management and you will be able to predict and prepare accurate monthly and annual IT budgets.

Freeing Up Dedicated Resources and Help with Strategy

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With an MSP as your IT partner and advisor, your company can more effectively strategize how to utilize your IT assets to achieve your business goals. Their proven expertise can help guide you on how to most effectively utilize IT within the budgetary restrictions you have.

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Updated IT and Compliance Requirements

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MonicNet Solutions LLC will ensure that your company’s IT network and applications are regularly updated to the latest and most effective versions to meet your specific needs. An IT Managed Service Provider’s state of the art technology portfolio is also continuously being used to benefit your company without the need for you to research and implement it yourself. You can also rest assured that all industry-specific security and other compliance requirements are accounted for and being met.

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Peace of Mind Through Back-Ups

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Through its emphasis on the important services of Back-ups, Disaster Recovery, and Business Continuity an MSP offers your company what it wants most: peace of mind! With these services your management team and employees can rest easy at night knowing that all your important data and business applications are comprehensively backed-up at a secure remote location. In the event of a harmful man-made or natural event, an MSP can quickly restore operations with backed-up data and applications and ensure that your business will not suffer the consequences from costly downtime.

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Now that you know what an MSP or IT Managed Service Provider is and some important benefits they can offer your company. An IT MSP will be your trusted partner who will work with you to take care of your IT needs, so that you can focus on your company’s core objectives. Your small business will be happy with the results!

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